Terms & Conditions

1. About these terms

These terms govern your use of Dopa's website and clinical services. By booking an appointment or creating an account, you agree to these terms. Dopa Clinic Ltd is registered in England and Wales and regulated by the CQC.

2. Our services

We provide private ADHD assessment, diagnosis, and treatment services for adults (18+). Our services are delivered by registered clinicians via secure video consultation. We are not an emergency service -- if you need urgent help, contact NHS 111 or 999.

3. Booking and payment

All fees are displayed at booking and charged via Stripe. The assessment fee is non-refundable once the clinician has begun reviewing your pre-assessment forms. Subscription plans can be cancelled at any time, effective at the end of the current billing period.

4. Cancellation and rescheduling

Appointments can be rescheduled free of charge with at least 48 hours' notice. Late cancellations (under 48 hours) may be subject to a fee. No-shows are non-refundable.

5. Clinical responsibility

Our clinicians exercise independent clinical judgement. A diagnosis is not guaranteed. Treatment recommendations, including medication, are at the clinician's discretion based on clinical evidence and your individual needs.

6. Your responsibilities

You must provide accurate medical history and personal information. You must attend scheduled appointments or cancel with appropriate notice. You must not share prescriptions or medication with others.

7. Complaints

We take complaints seriously. Please contact complaints@dopa.co.uk and we will respond within 5 working days. If unresolved, you can escalate to the CQC or the Parliamentary and Health Service Ombudsman.

8. Contact

Dopa Clinic Ltd. Email: hello@dopa.co.uk